If you don’t find the answer here please contact us atsupport@damanci.com.


Have a question?

If you don’t find the answer here please contact us at support@damanci.com.

Shampoo & Conditioner

What makes DAMANCI Hydrating Shampoos and Conditioners special?

They contain no harsh chemicals, parabens, sulfates or salt, and are color-safe. Both the shampoo and conditioner are based on a daily-use formula, infused with natural ingredients that promote hair growth and help to bring back healthy, younger-looking hair.

What type of shampoo/conditioner should I use after DAMANCI treatments?

We recommend using our DAMANCI Hydrating Sulfate-free Shampoo & Conditioner, guaranteed to provide long-lasting results.

How often can I use DAMANCI Clarifying Shampoo?

Use our Clarifying Shampoo once a week or as needed to reduce grease build-up. It also clears out heavy, dulling residue caused by previous shampoos, conditioners, styling products and environmental impurities. It will leave your hair feeling extremely fresh after just one use.

Can I use DAMANCI Clarifying Shampoo before Damanci treatments?

Yes, it is a pre-treatment shampoo that cleanses hair, opens the cuticle for maximum absorption and prepares hair for receiving DAMANCI treatments.

Hair Treatment

What are DAMANCI Treatments?

A collection of empowerment-positive, clinically-tested formulas that rejuvenate and protect hair, producing immediate tangible results: incredible softness, elasticity, brightness and vitality, with and overall silky-smooth appearance.

What does Empowerment-Positive mean?

DAMANCI is focused on empowering you, our customer. Our product line is designed to bring out your hair’s naturally appealing features, reversing years of treatment and exposure to the elements. This allows women-- and men—to look and feel their best.

What does DAMANCI® Treatment line offer?

DAMANCI Treatments offer a full range of products designed to meet the needs of every and any lifestyle and hair-type. They restore, rejuvenate and protect your hair while providing strength, softness, elasticity, brightness and vitality.

KERATIN SMOOTHING TREATMENT: Our extremely potent keratin anti-aging treatment complex contains a systemic combination of keratin, stem cell peptides and other natural ingredients designed to:

  • Hydrate and restore damaged hair.
  • Reduce volume and eliminate frizz.
  • Work effectively on all types of hair.
  • Provide defined, long-lasting results.

ZERØ KERATIN TREATMENT: Our formaldehyde-free keratin treatment is enriched with organic coconut oil, keratin, collagen, stem cell peptides and other natural ingredients, and is designed to:

  • Rejuvenate and regenerate hair.
  • Reduce volume and eliminate frizz.
  • Make your hair incredibly soft and resistant, while enhancing elasticity, shine and vitality.
  • Provide immediate results after a single use

Can I color my hair before or after treatment?

We recommend coloring hair and then applying the treatment for best results. If you need to color your hair after treatment we recommend waiting at least two weeks.

Can I wash my hair after the treatment?

You can wash your hair after using our treatments, but we advise waiting at least 48 hours for best results.

What should I do if my hair gets wet during the waiting period?

We advise to blow-dry your hair and flat iron on medium-to-low heat as soon as possible.

Can I go into a pool or the ocean after the treatment?

Wait at least a week after the treatment, use conditioner before dipping and then rinse thoroughly.

What type of shampoo/conditioner should I use?

We recommend using our DAMANCI® Sulfate-free Shampoo & Conditioner, formulated especially to lengthen the effects of our treatments.

Can I use any styling products or oils after a treatment?

Once treatment application process is finished you can use styling products, preferably without alcohol.

How long will the treatment remain on my hair?

Depending on your hair’s condition, treatments will last from 3 to 6 months with proper care.

Is it possible to use a treatment during pregnancy or while nursing?

It is not recommended, and you should always consult with a physician if you are pregnant or breastfeeding.

Styling & Aftercare

Does DAMANCI Elixir Argan Oil add weight to hair?

Our Elixir Liquid Gold Argan Oil is extra light. It restores elasticity and strength, it is fast-absorbing, highly moisturizing and non-greasy. It also provides instant shine without oily residue.

What is the difference between Elixir Argan Oil and Elixir Argan Cream?

Elixir Argan Oil is a lightweight, non-greasy formula that can restore elasticity and strength as well as prevent future damage, providing shine with no oily residue. Elixir Argan Cream (Leave-In) is a creamy conditioner that aids in detangling hair, with the additional benefits of strengthening, hydrating and providing a shiny glow.

What type of product should I use to prevent heat damage?

We recommend applying our Empowering Blowout Spray before using any king of heat-styling tool (blow-driers, flat irons or curling rods). This is a heat activated, leave-in spray conditioner that protects hair from high temperatures during styling and grants a beautiful appearance and pleasant texture afterwards.

What makes DAMANCI Empowering Blowout Spray special?

It is a heat activated, leave-in Blowout spray conditioner that is able to cut styling time in half! Meanwhile, it protects and nourishes your hair, helping to control frizz and return its elasticity and shine.

Will DAMANCI Pure Intense Hair Mask work well with my hair type?

Since we use only safe, natural ingredients in our formula, there are no risks or side-effects associated with its use, and it is equally effective on all types of hair. Please consult DAMANCI’s List of Ingredients to learn exactly what you’re feeding to your hair.

eGift Cards

Where can I buy a DAMANCI eGift Card?

You can acquire DAMANCI eGift Cards only atdamanci.com

Where can I redeem my eGift card?

eGift Cards can be redeemed only at damanci.com

How it works

Simply purchase the eGift card for the amount of your choice. Once we receive your order, you will get an email with a unique code and redemption instructions.

How will damanci.com eGift cards be delivered?

eGift cards are delivered via email, accompanied with instructions to redeem them at checkout. Our gift cards have no additional processing fees.

How much does delivery cost?

There is no charge for email delivery.

What should I do if my eGift card order hasn't been delivered?

Please check all Spam/Junk Mail folders. If the email still cannot be located, please contact us at support@damanci.com.

How will I know my eGift card order has been sent?

A confirmation email will be sent to the Purchaser’s provided email address. A separate email with the eGift card will be sent to the Recipient email provided at the time of purchase.

Are DAMANCI eGift card physical?

No, eGift cards are digital and have no physical form; instead, you’re assigned a unique gift code number that you can use to redeem online at damanci.com.

What if my online order total exceeds the value of my eGift card?

Additional payment will be required if the price of the merchandise purchased exceeds the value of the eGift card.

What happens if I don’t use the full amount of my eGift card?

Any unused balance will remain on your gift card for future use.

Can I cancel, return or refund my DAMANCI eGift card?

Once the eGift card has been purchased and e-mailed, it is non-refundable and cannot be returned. Learn more in our Return And Exchange Policy & Refund Policy.

Does my eGift card expire?

DAMANCI eGift cards will expire 12 months after date of purchase.

What happens if I lose my DAMANCI eGift card?

eGift cards should be treated as cash; DAMANCI is not responsible for lost, stolen or unauthorized use of eGift cards. We cannot reissue the eGift card or transmit eGift card codes.

Can I get reward points for purchasing an eGift card?

Points are awarded for purchases of gift cards. However, the products purchased with the gift card are not eligible for points.